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What You Need to Know Before You Play

This page sets out the legal framework that governs your account on main200 — eligibility, jurisdiction conditions, and your rights as an account holder. Access to our services depends on local law and is only available where permitted in your region.

Account Eligibility RulesJurisdiction-Dependent AccessDANA, OVO, GoPay Payment TermsData & Privacy RightsPolicy Contact Path

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POLICY CONTACT

How to Reach Us on Legal Matters

If you have a question about your account terms, a data request, or a policy dispute, our support team handles those through the channels below. For payment-related policy queries — including DANA, OVO, or GoPay transaction issues — include your payment reference number when you write in so we can trace it faster.

Team online

Live Chat

Available directly from your account dashboard. Use this for urgent policy or account eligibility queries — include your account ID and the specific section you are asking about.

Email Support

Send policy requests, data correction forms, or account dispute details to our support address. We aim to acknowledge within one business day and resolve within three.

Help Centre

Our policy FAQ section covers jurisdiction rules, wallet verification steps, and account suspension procedures. Check there first before raising a formal request.

ACCOUNT SECURITY

How We Protect Your Account and Data

Security and data handling are built into how the platform runs day to day. Your account details, wallet connections to DANA, OVO, and GoPay, and transaction history are all stored under access controls that limit who inside the operation can view them. Players in Tangerang and elsewhere in Indonesia interact with the same account security layer — there is no regional difference in how data is held.

Data Retention

We hold account and transaction data for the period required under applicable policy. You can request what data we hold on your account at any time via the contact path above.

Cookie Policy

Cookies are used for session management and account login persistence. You can adjust cookie preferences through your browser settings; some features require session cookies to function correctly.

Account Access Control

Login is protected by OTP verification sent to your registered mobile number. If you suspect unauthorised access, use the account lock function immediately and contact live chat.

Policy Change Notification

When our terms are updated, we post the change date at the top of this page. Continued use of the account after a policy update means you accept the revised terms.

Our Legal Posture and Your Account Terms

main200 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Opening an account on main200 means you agree to operate within the terms we publish here. Eligibility is determined by your region — access is only available where local law permits, and it is your responsibility to confirm that before registering. We do not extend services

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to regions where online gaming is prohibited. Transactions made through DANA, OVO, and GoPay are subject to both our platform terms and the individual policies of each wallet provider. Deposit and withdrawal processing follows our verification steps: your account wallet must match the name on your
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registered profile before any payout is released. We reserve the right to suspend accounts where verification cannot be completed or where activity falls outside permitted use. Changes to these terms are communicated through the policy page directly — we recommend checking this page periodically. If you
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have a dispute related to a transaction via OVO or GoPay, our support team can assist in tracing the payment reference. All account data is held in accordance with our privacy terms, and you can request a copy or correction at any time through the contact
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path listed below.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Legal FAQs for Your Account

These are the questions we receive most often about account terms, data rights, and jurisdiction eligibility. If your question is not covered here, reach out via live chat with your account ID ready.

Access depends on local law and is only available where local regulation permits. Check your local legal position before registering — we cannot confirm eligibility on your behalf.

We require a name match before releasing any withdrawal. If there is a mismatch, the payout is held pending verification. Contact support with your wallet details and account ID to resolve it.

Send a data access request via email support. Include your account ID and the type of data you need. We will confirm receipt and respond within the timeframe stated in our privacy terms.

Yes. Submit a correction or deletion request through email support. Deletion requests are reviewed against our retention obligations — some data may need to be held for a required period before removal.

Write to us via email support with your account ID and the reason for your dispute. Our team will review the suspension against our terms and respond with a decision within three business days.

For any GoPay payment discrepancy, include the GoPay transaction reference in your support message. We trace the payment on our end and coordinate with your wallet record to confirm the outcome.

Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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What You Need to Know Before You Play

How to Reach Us on Legal Matters

Live Chat

Email Support

Help Centre

How We Protect Your Account and Data

Data Retention

Cookie Policy

Account Access Control

Policy Change Notification

Legal FAQs for Your Account

01 Is main200 available to use in my region of Indonesia?

02 What happens if my DANA or OVO account name does not match my registered name?

03 How do I request a copy of the data main200 holds on my account?

04 Can I ask for my account data to be corrected or deleted?

05 What should I do if I disagree with an account suspension decision?

06 How are GoPay transaction disputes handled under your legal terms?

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