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How main200 Handles Your Personal Information

This page explains exactly what data we collect when you open an account, make a deposit via DANA, OVO or GoPay, and use our lobby — and what we do with it. We keep this straightforward because you deserve to know, not guess.

Account data protectedDANA, OVO, GoPay payment data securedNo data sold to third partiesYour rights, clearly statedContact us to request changes
main200 How main200 Handles Your Personal Information
DATA HANDLING PRACTICES

How We Protect and Manage Your Information

Data security at main200 covers your account credentials, wallet links and session history. We apply encryption to data in transit and at rest, and access to personal records is restricted to staff with a specific operational need. Here is how we handle the four areas that matter most to you.

Cookies and Session Data

We use cookies to remember your lobby state and language preference. You can manage cookie settings through your browser; disabling them may affect how certain lobby features load.

Account Security Measures

Your account password is stored in hashed form. Login sessions use OTP verification tied to your registered phone number, adding a second check before access is granted.

Data Retention and Deletion

We keep your data for as long as your account is open and for a further period required by applicable rules. Once that period ends, data not needed for records is deleted.

Your Rights and How to Use Them

You can request a copy of the data we hold, ask us to correct inaccurate details, or request deletion where permitted. Contact support via chat or email to start the process.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to access, correct or delete your data, our support team handles privacy requests directly. You can reach us through live chat inside your account dashboard, by email, or via our help desk. We aim to respond to data requests within a reasonable period and will confirm receipt once your message is logged.

Team online

Live Chat

Open the chat icon inside your account dashboard. Our support team handles privacy and data access requests through the same channel as account help.

Email Support

Send your data request or privacy question to our support email. Include your registered account details so we can locate and verify your record.

Help Desk Ticket

Log a help desk ticket from the support section of your account. Ticket requests are tracked, so you will receive a reference number for follow-up.

Privacy Questions We Get Asked Most

These are the questions we see most often about how main200 handles your personal data, your rights as an account holder, and how to get in touch about specific privacy matters.

We collect your name, email, phone number and the wallet you register — such as DANA, OVO or GoPay. We also log device type and session activity automatically for security purposes.

We record that a transaction occurred and its status, but we do not store your full wallet credentials or PIN. Payment confirmation data is held only as long as needed for account records.

Yes. Contact our support team via live chat or email with your account details and request a data export. We will verify your identity before sending any personal records.

Submit a deletion request through live chat or the help desk ticket system. We will delete data not required for legal or operational record-keeping once your request is verified.

We do not sell your data. We share information only with payment processors like DANA, OVO and GoPay to complete transactions, and with service providers who operate under confidentiality agreements.

We retain records for a period required by applicable rules after account closure. Data not covered by retention requirements is deleted. Contact support to confirm the timeline for your specific account.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.